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Addressing Helen’s Anger and AccusationsAs Helen’s social worker, it is important to let Helen get out her anger and how she feels. As her social worker I would continue to encourage her to express how she feels and let her know that itis okay for her to feel the way that she does. It is important to be sympathetic and apologetic throughout the session when issues arise. Social workers must behave in a trustworthy manner (NASW, 2017). Maintaining a Professional DemeanorI would be hurt that I am being accused and that Helen felt the way that she did. I would be disappointed in myself because I would feel that I made things worse and not better for her. To maintain a professional demeanor, I would stay calm and try not to get defensive like the social work intern. It is clear that Helen is not really angry at the intern but seems more stressed and taking out her frustration at anyone but the right person (Laureate Education, 2013). Self-Disclosure Self-disclosure can be used in two ways verbally and nonverbally. When we use it verbally, we