Chapter 8 - Managing Organisational Culture

Chapter 8 Managing Organisational Culture

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Unformatted text preview: considered acceptable or typical for a group of people Where Culture Comes From Where Where Does Organizational Culture Come From? Come Comes from interaction of four factors: 1. The personal and professional characteristics of people within the organization 2. Organizational ethics 3. The property rights that the organization gives to employees 4. The structure of the organization Where Does Organizational Culture Come From? Come Characteristics of people within the organization : through a process of hiring people that match existing culture and attrition, people become more and more similar over time Organizational ethics: the moral values, beliefs, and rules that establish the appropriate way for organizational stakeholders to deal with one another and with the environment Values in an Organization’s Culture Values Organizational Culture Organizational Based on enduring values embodied in organizational norms, rules, standard operating procedures, and goals People use these elements to guide their actions and decisions when faced with uncertainty and ambiguity. Important influence on members’ behavior and response to situations CULTURAL PROGRAMMING AT THE UNCONSCIOUS LEVEL Values and Underlying assumptions KEY ELEMENTS OF CULTURE SYMBOLS What we can see an...
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This document was uploaded on 04/02/2014.

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