Climate - Developing Communication Climates Degree to which...

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Communication Climate The social tone of a relationship
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The way people feel about each other during interaction (tense, friendly, etc.). Every relationship has its own social tone. Seldom openly discussed; inferred through interaction. Every social environment also has a social tone (e.g., workplace, home, etc.). Social tones are shared among a context’s members. Social tones can be influenced (even created) by individual members.
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At Work Job satisfaction Productivity Company loyalty Absenteeism (both sick leave and annual leave) Employee retention
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In romantic relationships Partner evaluation Personal stress level Relationship satisfaction Frequency of conflict Relational longevity Note: Successful couple average 5:1 ration of positive/negative statements; Unsuccessful average 1:1
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Unformatted text preview: Developing Communication Climates Degree to which people see themselves as valued within the system. Liked, appreciated, and/or respected Unimportant, unappreciated, and/or abused Message Attributes Confirming Communication: Messages that convey value. h Affirming anothers face h Nonverbals (facial feature studies) h Levels of Confirming Messages h Recognition h Acknowledgement h Endorsement Example of Effects School h Positive affect towards school h Positive affect towards teachers h Positive affect towards school work h Higher participation rates h Higher achievement Disconfirming Communication: Messages that signal lack of regard Same as messages that convey value Often subtle, but not always (diminutive or derogatory language) Avoidance...
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This note was uploaded on 04/10/2008 for the course COM 225 taught by Professor Desryaud during the Spring '08 term at SUNY Buffalo.

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Climate - Developing Communication Climates Degree to which...

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