{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Climate - Developing Communication Climates Degree to which...

Info icon This preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
Communication Climate The social tone of a relationship
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
The way people feel about each other during interaction (tense, friendly, etc.). Every relationship has its own social tone. Seldom openly discussed; inferred through interaction. Every social environment also has a social tone (e.g., workplace, home, etc.). Social tones are shared among a context’s members. Social tones can be influenced (even created) by individual members.
Image of page 2
At Work Job satisfaction Productivity Company loyalty Absenteeism (both sick leave and annual leave) Employee retention
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
In romantic relationships Partner evaluation Personal stress level Relationship satisfaction Frequency of conflict Relational longevity Note: Successful couple average 5:1 ration of positive/negative statements; Unsuccessful average 1:1
Image of page 4
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 6
Image of page 7

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Developing Communication Climates Degree to which people see themselves as valued within the system. Liked, appreciated, and/or respected Unimportant, unappreciated, and/or abused Message Attributes Confirming Communication: Messages that convey value. h Affirming another’s face h Nonverbals (facial feature studies) h Levels of Confirming Messages h Recognition h Acknowledgement h Endorsement Example of Effects School h Positive affect towards school h Positive affect towards teachers h Positive affect towards school work h Higher participation rates h Higher achievement Disconfirming Communication: Messages that signal lack of regard Same as messages that convey value Often subtle, but not always (diminutive or derogatory language) Avoidance...
View Full Document

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern