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Unformatted text preview: hen get back on the street, enter another shop and make
purchases there, and so on. Notice that with this facility, a customer sitting in his
house in India can virtually roam around in a shopping street in Japan and can
make purchases from the shops in that street.
Groupware, also known a computer-supported cooperative work (CSCW), refers
to a system that provides an electronic shared workspace to users located far from
each other with communication, collaboration, and coordination supports. Group
communication support allows the users to cooperate regardless of time and
location constraints by exchanging messages either synchronously or
asynchronously with each other. Group collaboration support allows users to share
information among groups for effective collaboration. Group collaboration support
effectively manages the participating users so as to enhance communication and collaboration among them. Multimedia has been helpful in making groupware
more effective by allowing the exchange and sharing of multimedia information
among participating users. The following are the three most important multimedia
We saw the usefulness of e-mail application in the previous chapter. Multimedia
e-mail is an extension of text-based e-mail facility. It allows users located far from
each other to asynchronously exchange messages that contain multimedia
information. In fact, e-mail is the most widely used service over the Internet.
MIME (Multipurpose Internet Mail Extensions) is the current standard for Internet
e-mail. Unlike the older SMPT (Simple Mail Transfer Protocol) standard, which
understands only ASCII characters (text), MIME specifies a set of encoding rules
and header extensions that describe new type of contents (such as image, video, or
audio) and the structure of the multimedia message to embed multimedia
Collaborative authorship applications deal with collaboratively editing and
composing a (multimedia) document by a group of people. The participants can
access the document either synchronously or asy...
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- Spring '14