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Issues in Information Systems Volume 18, Issue 2, pp. 95-102, 2017 95 LEVERAGING INFORMATION TECHNOLOGY TO CREATE SUSTAINABLE SUPPLY CHAINS Mysore Ramaswamy, Southern University, Baton Rouge, LA, [email protected] ABSTRACT In today’s global economy, supply chain sustainability has become a critical issue for many companies. Recent innovations in information technology (IT) have positively impacted all aspects of business including the field of supply chain management (SCM). With the emergence of web services, the convergence of telecom and computing is finally reaching maturity in a unified platform for doing business in the 21 st century. The role of IT in SCM has been well studied. However there is still a dearth in the current literature that analyzes how this digital technology can help in developing sustainable supply chains. This paper seeks to fill this gap by analyzing how IT can help sustainability of all links of the supply chain and examining specific functions suitable for application of digital technology. It is essential that sustainable business processes are identified based on their cost, complexity, and criticality and then reengineered and automated based on analyzing the domain specific data. Keywords: Information Technology, Supply Chain, Sustainability, Green Business INTRODUCTION Supply chains must respond to environmental pressures from four sources. Resource availability and regulatory pressures place physical, legal, and economic constraints on supply chain management, while consumer demands and the ethical responsibilities of corporations define desirable behavior in the and within those constraints (Paquette, 2006). As a result of this, supply chain sustainability has become a critical issue for many companies. Recent innovations in information technology (IT) have positively impacted all aspects of business including the field of supply chain management (SCM). With the emergence of web services, the convergence of telecom and computing is finally reaching maturity in a unified platform for doing business in the 21 st century. The widespread availability of highly flexible, functional, and inexpensive information and communication technologies provides us with opportunities for a radical redesign of supply chains (Gunasekaran, 2004). Redesign of supply chain should include a rethinking with sustainability in the background. Information is an important asset that gives enterprises a competitive advantage in the new economy. Information access plays a critical role in the informed decision making process, making it easy for businesses to make good competitive decisions (Bansal, 2005; Jain, 2009)). The ability of organizations to survive in an increasingly competitive global environment is largely predicated upon their capacity to leverage information as a resource. In today’s fierce competitive environment, companies need to be highly responsive and adaptive to demands of customers, actions of competitors, and changes in economic conditions (Bharadwaj, 2007; Simchi-Levi, 200). Data

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