His letter reads as follows read your advertisement

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: y. His letter reads as follows: Read your advertisement. Willing to book one of your $100/day boats from 1 December 2002 to 5 December 2002 (inclusive). Also, willing to make a second booking for another one of your $100/day boats on Christmas Day. Contact me by fax at 6888 8888. 5 November 2002. Larry, who is employed by Loveboat, receives and reads Paul’s letter. He checks the booking diary and notes that Loveboat 1, 2 and 3 are all available for the dates requested by Paul. So, on behalf of Loveboat, Larry prepares the following reply: I refer to your letter. Your bookings are confirmed. Thank you for your kind patronage of Loveboat Pte Ltd. However, instead of faxing the reply, Larry sends it via the post to Paul’s address on his letterhead. 2 LGST101 14 November 2002. 9 days later, Larry decides to review Paul’s letter again. This time, he notices that Paul had indicated a fax number in his letter, so Larry faxes the following note to Paul: Your boat bookings are confirmed. We have reserved Loveboat 1 for you for both bookings and as promised in our advertisement, we will give you a 10% discount on the entire hire-contract fee. Please indicate that this is agreeable with you by sending us the following acknowledgement slip by fax or post. 15 November 2002. Paul has been the victim of junk mail, so he seldom checks his post-box (which is why he was totally ignorant of Loveboat’s 5 November letter and had asked Loveboat to reply to him by fax). However, Paul receives and reads Loveboat’s fax of 14 November. Paul immediately fills in the acknowledgement slip and posts it to Loveboat on 15 November. 16 November 2002 (Saturday). Paul’s acknowledgement slip is dropped into Loveboat’s office post-box by the mail man. However, Loveboat does not operate on a Saturday, so no one is in the office to open the mail. That afternoon, because of poor maintenance of Loveboat’s diesel refuelling point, a fire starts on Loveboat’s premises. Although it spares the administrative offices, it razes the boat-mooring area, and almost all th...
View Full Document

This document was uploaded on 04/07/2014.

Ask a homework question - tutors are online