Managing virtual teams.docx - Managing virtual teams during...

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Managing virtual teams during and after pandemic Globalization and digitalization have made diversity at workplaces quite a common phenomenon. Different people having different background, race, ethnicity, gender, and age now work together for a common business goal. They keep aside their personal values, cultural norms, traditions, and work preferences and focus on the values, norms, rituals, and preferences of workplace. This organizational behavior of avoiding discrimination and encouraging the intellectual and general mental abilities of people make personnel aware of different cultures and thus they become more sensitive to the needs as well as the differences they have in between them (Kelly, 2021). Diversity incorporates several benefits like innovation and creativity, improved productivity, various perspectives and approaches to a problem and thus, various alternative solutions. This diversity at organizations seems to lose its potential because of the new aspect of working remotely. Since people were not be able to meet and greet at the formal physical offices during the pandemic, there have been communication gaps and barriers while connecting and interacting through online communication channels. Teams at workplaces did not have a first-hand experience to discuss and share their progress and problems due to lockdowns and social distancing situations. They found it difficult to track their pace of achieving milestones of the task they were assigned. The extrovert people saw it very challenging to go against their nature and personality while interacting with their teams via video conferencing, instant messaging, emails, or other forms of online communication. They observed their interpersonal and communication skills did not polish in the pandemic period. Rather, they are hindered to use their full potential and skills they have. According to OCEAN Model of organizational behavior, the big five personality dimensions include Openness to experience i.e., being imaginative, intellectual, and artistically sensitive,
Conscientiousness i.e., being accountable, persistent and achievement-oriented, and dependable, Extraversion i.e., being talkative, amiable, friendly, and assertive, Agreeableness i.e., being cooperative, flexible, supportive, good-natured, and trusting, and Neurotics i.e., being emotionally stable, enthusiastic, and secure in an optimistic way. These personality traits are very

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