W9_ch10_inClass - Management Information Systems Chapter 10...

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11.1 Management Information Systems Chapter 10 Information Resource Management and Project Management Information Resource Management & Project Management Chapter 10
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11.2 Management Information Systems Chapter 10 Information Resource Management and Project Management Understand the components and issues involved in information resource management Analyze the principal causes of IS failure Assess the change management requirements for building successful systems OBJECTIVES
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11.3 Management Information Systems Chapter 10 Information Resource Management and Project Management IRM is the process of managing information systems – including hardware, software, data and databases, telecommunications, people and the facilities that house these information system (IS) components INFORMATION RESOURCE MANAGEMENT
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11.4 Management Information Systems Chapter 10 Information Resource Management and Project Management Duties and functions of the IS department Manage computer operations Manage systems development project(s) Manage IS personnel INFORMATION RESOURCE MANAGEMENT
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11.5 Management Information Systems Chapter 10 Information Resource Management and Project Management Duties and functions of the IS department (continued) Budget for the department and others in the organization who use computers Plan for the strategic, tactical, and operational level systems and for the IS department’s operations Justify financial investment in information systems INFORMATION RESOURCE MANAGEMENT
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11.6 Management Information Systems Chapter 10 Information Resource Management and Project Management The information systems department Chief Information Officer (CIO) The strategic level manager for information systems A member of senior management Ensures that all IS plans, systems, and operations support the organization’s overall strategy MIS steering committee Sets policy and priorities for the IS department Approves budgets for major projects Reviews progress reports for major projects INFORMATION RESOURCE MANAGEMENT
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11.7 Management Information Systems Chapter 10 Information Resource Management and Project Management INFORMATION RESOURCE MANAGEMENT Figure 10-1 Figure 10-1
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11.8 Management Information Systems Chapter 10 Information Resource Management and Project Management INFORMATION RESOURCE MANAGEMENT Figure 10-2
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11.9 Management Information Systems Chapter 10 Information Resource Management and Project Management Managing Systems Development (implemented systems) Systems operators (run hardware, backups…etc) Data entry operators Network managers Web masters INFORMATION RESOURCE MANAGEMENT
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11.10 Management Information Systems Chapter 10 Information Resource Management and Project Management Managing Personnel Previous generations of hardware and software required a high level of technical knowledge and expertise Today’s systems permit lower levels of technical skills, enabling those with a middle level of technical expertise to succeed as programmers and analysts INFORMATION RESOURCE MANAGEMENT
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11.11
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