social psych exam study guide 1

social psych exam study guide 1 - Mgt 111 Exam #1 Key...

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Unformatted text preview: Mgt 111 Exam #1 Key Topics to study and be familiar with Defining Managerial work (mostly from slides for week 2) Definition of an Organization Goals Structure People Management processes (e.g. planning, organizing, leading, controlling Differences between operatives, middle managers, top managers (see week 2 slides) Managerial skills (see week 2 slides) Conceptual Interpersonal Political Technical Effectiveness versus efficiency From Chapter 1 and week 2 slides The Hawthorne studies (What were they? Why were they important?) Studies of productivity Lead to the recognition of human need in the workplace (Human Relations School) The Hawthorne Effect When the presence of an experimenter (observer) inadvertently impacts the behavior or phenomenon they are trying to study. Various approaches to studying organizations Scientific management Key principles Carefully study jobs to develop standard work practices Select and train each worker carefully. Management and workers must cooperate to insure that work is done according to standard procedures. Management plans and assigns tasks. Workers carry out the assignments Key strengths of scientific management Important limitations and things it failed to consider Be able to generally define each of the following other perspectives for studying organizations) Administrative Strategic Human Relations/Human Resources Open systems approach (see week1 slides) 1 Mgt 111 Exam #1 Key Topics to study and be familiar with Contingency /situational approach (see week 1 slides) Chapter 2 and week 2 slides Technology in Organizations general understanding Globalization general Understanding Hofstedes cultural values dimensions Power distance Uncertainty avoidance Individualism vs. collectivism Quality of life vs. Quantity Chapter 3 and week 2 slides Ethical Values of Society Ethical Values of individuals/ Stages of Moral Development Preconventional (Self-centered) Conventional (Conforming)...
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This note was uploaded on 04/09/2008 for the course MGT 111 taught by Professor Dominick during the Fall '07 term at Stevens.

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social psych exam study guide 1 - Mgt 111 Exam #1 Key...

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