Psych 4-3 - Groupthink: (Janis, 1972) - the type of...

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Groupthink: (Janis, 1972) - the type of thinking in a group where group harmony becomes so dominant that it overrides realistic appraisal of alternative courses of action. In 1986 the Challenger was launched from Kennedy Space Center and 72 seconds later, it exploded. Expert engineers warned against the launch of the space shuttle. Top decision makers in the group took a poll of the group opinion and in the end disregarded the advice of the expert engineer. Some possible explanations for this are: The top two decision makers were strongly in favor of the launch. Decision making group had worked together for years and were very close with each other. They only polled the group and not the engineers. There was a lot of publicity surrounding the launch. It was supposed to start the Teacher In Space program. NASA had 55 successful missions which led to an illusion of invulnerability. Symptoms of Groupthink: - Illusion of invulernability - Belief in group's morality - Closed-Minded: discount challenges. - Pressure toward uniformity/unanimous decision. Many people do not want to voice an opinion that is in opposition towards most of the group. Self- censorship and rebuffing those who raise doubts. Mindguards: Those who protect group from information that disagrees with group stance. Illusion of unanimity. The belief that everyone is on board with a decision when in fact some
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This note was uploaded on 04/10/2008 for the course PSYCH 360 taught by Professor Butz during the Spring '08 term at UMass (Amherst).

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Psych 4-3 - Groupthink: (Janis, 1972) - the type of...

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