5220 Pearls.pdf - 5220 Pearls#I Chapter Establishing...

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5220 Pearls
Chapter # I Establishing relationship with patient - The Patient is an unique individual - First meeting with patient sets the note for successful partnership You inform the patient what you really want to know - Be : . Flexible Open ' Eager to deal with questions } Trust evolves from honesty and candor Cfranqueza ) Objective * Identify underlying Discover details about patient 's concern - worries , loelieumg ° Explore expectations for the encounter and understand them ° Display genuine interest , curiosity & partnership ) Optimizes ability to help Appreciate care satisfies a need that can be fully met only by human touch , intimate conversation and the " lying " on of hands Iom : Has pointed that patient - centered care is an important element in high - quality care . Patient centered care as " respecting & responding to patients " wants , needs and preferences so they can make choices in their care that best benefit their individual circumstances . Patient - centered Questions - How would you like to be addressed ? - How are you feeling today ? - What would you like for us to do today ? - What do you think is causing your symptoms ? Modify your approach - Why is your Understanding of your DX ? by the patient 's : - How do you feel about your illness ? ÷ Cognitive impairment . Do you believe treatment will help ? - anxiety ¥÷:i÷¥¥÷÷:÷n÷÷:÷÷ :* :÷÷¥i÷÷ . in :e¥¥÷:÷÷:÷¥÷÷ healthcare team ? will on a routine check < Are you trouble by Finan teal questions about up ) your medical care ? ' Are there medical matters you don't uan to disclose to others ? ' Howe you prepare your advance directive ?
Effective communication * Establishing a positive - patient relationship depends on comuni cation Guild on : Courtesy y Be corteus , - ensure comfort ( physical and comfort emotional ; connect with pt with trust & candor ; Connection confirm that all that has happened Confirmation during the interaction is clearly understood 2- This is communication ! - knock the door - Address patient formally ( est Mrs , Ms , Mrs ) - Shake hands corB Ieneshoffgnbthsmneyoanesanomwg .de#gereeomoeFp'arntictYpeatFnom and - Ensure confidentiality - - Be in the room sitting | - Itfeeptaeyklengcnnfaof , you need to do it sparingly - Respect need of modesty - Allow patient to get dressed for follow up i¥:÷:on - - Ensure physical comfort for all - Ask the patient to summarize the - try to have minimal furniture discussion Cpt must understand ) between you e : your patient - Allow possibility of more discussion with another open-ended question : ' ' Anything - Manton Privacy Cuse shades ) - ' II Ynouerewisntatobgnjnsesf.to? you don't know / - orenspunernedecoamforbtffbn room temperature how to answer , you need to say so I , Follow - up later - Ensure good lighting - If you make a mistake . make every effort connection with - Ensure necessary quite ness " d. ekin is important when building thaw - Doconlfotnofverdtoireailthnopndethienitti a relationship with a patient - Look at patient , maintain eye contact Cit cultural practices allow that I - Watch your language - Avoid professional jargon Do not dominate the discussion Listen a Hetty - Do not accept previous Dx as a cc - find out why the patient turned out other providers

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