ACOM Ch 1-5 Outline - Chapter1 1 2 3 Communication is...

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Chapter 1 Communication is speaking into relationships (in everyday life) It causes a result, creates an atmosphere, manages an identity Builds a world of meaning on one persons relationship with another Same words send a different message depending on the context and the style of delivery Communication contains both a content (message) level and a relational level Every message indicates how the speaker and listener are socially and personally related When you communicate with people many assumptions are made -- sometimes about meaning or power or relationship or gender or race or the culture in which the communication occurs. Communication in 3 ways 1. Communication as action - a sender sending messages whether or not they are received 2. Communication as interaction - communication only if there is an exchange of information between two or more individuals (person replying) 3. Communication as transaction - the construction of shared meanings or understandings between two or more individuals Constitutive approach - pays close attention to the fact that communication can create or bring into existence something that has not been there before Symbol - an object or ides whose meaning is more complicated than it looks The middle finger for fuck you. A red light for stop. Police officer for power. Arbitrary representations of ideas, objects, people,
relationships, etc Convey potential for multiple meanings subject to change Sign - casual connection to something Wet streets are a sign that it rained. Smoke is a sign of fire. Consequences and indicators of something specific. Language is a symbolic form of communication Uses words to stand for objects or ideas Communication requires meaning Varies according to culture, context and the relationship between the interactants Communication can be representational and presentational Representation - normally describes facts or conveys information (facts) Presentation - presents particular version or take on facts or event (spin) Frames - basic forms of knowledge that provide a definition of a scenario, either because both people agree on the nature of the situation or because that cultural assumptions built into the interaction and the previous relational context of talk give them a clue. Communication involves intentionality Behavior is produced consciously and deliberately Four types Successful communication Miscommunication - sent intentionally but interpreted wrong Accidental communication - sent without intent but interpreted right Attempted communication - sent intentionally but not received Chapter 2 - Verbal Communication Relationships frame the meaning of talk. (The use of
language, and the use of language can be personalized) Langue - the formal grammatical structure of language that you will read about in books on grammar Parole - how people actually use language with informal and ungrammatical structure that carries meaning to us all the

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