CED 315 Final - CED 315 Final Chapter 8 Capturing the...

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CED 315 Final Chapter 8 Capturing the message behind the message Listen to find out the faint parts of what they are saying What is this person only half saying? What is this person hinting at? What is this person saying in a confused way? What covert message is behind the explicit message? Information sharing Different from self disclosure Info doesn’t solve the problem but it helps create a new perspective Self Disclosure: Negatives Make sure disclosures are appropriate Be careful of your timing Keep them selective and focused Don’t do it to frequently Do not burden the client Remain flexible- each client is different Immediacy Event Focused- address issues as the come up. Focus on what is happening at the moment. In the moment focus on that The MUM effect- Being reluctant to challenge a client The tendency to “keep mum about undesirable messages” To withhold bad news even if it’s in the others interest to hear it Chapter 9 Reluctance- refers to client’s hesitancy to engage in the work demanded by the stages and steps of the helping process Reasons for it- Fear of intensity Lack of trust Fear of disorganization Shame The cost of change A loss of hope Resistance- refers to the push-back from clients when they feel they are being coerced Involuntary clients are often resisters Socio-cultural variables such as gender prejudice race religion social class and upbringing can also play a part in resistance
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Help clients tap into their resilience Help them so they don’t give up and keep going Factors that effect resilience Social Support Cognitive skills Psychological resources Psychological resources- certain personality characteristics help people “bounce back” your job is to help clients discover these characteristics in order to help them bounce back. Chapter 10 Stage one- the current picture Task 1- help clients tell their stories Task 2- help clients develop new perspective and reframe their stories Task 3- help clients work on issues that make a difference Task 1: help clients tell their stories—what are my concerns? Guidelines for helping clients explore problem situations and unexploited opportunities- Learn to work with all styles of storytelling Help clients spot unused opportunities Start where the client starts Help clients clarify key issues Help clients discuss the context of their concerns Assess the severity of the client’s problems Help clients talk productively about the past As they tell their stories search for resources, especially unused resources
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This note was uploaded on 04/10/2008 for the course CED 315 taught by Professor Tallyhill during the Fall '07 term at University of Nevada, Las Vegas.

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CED 315 Final - CED 315 Final Chapter 8 Capturing the...

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