BUAD 1010 - BUAD 1010-002 Study Guide 1. General Items for...

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BUAD 1010-002 Study Guide 1. General Items for Review: How do you spell your instructors name? Shultz What is the course number?- BUAD 1010 What is the section number?- 002 What is the title of the required book?- Contemporary Business Who are the authors of the required book?- Boone and Kurtz 2. Match the six eras in history with their year. Since the 1950s Marketing Prior to 1776 Colonial Began in 1990s Relationship Late 1800s Industrial Revolution Prior to the 1920s Production 1760- 1850 Industrial Entrepreneurs 3. Match the six eras in history with the description Relationship Benefits derived from deep ongoing links with individual customers, employees, suppliers, and other businesses. Marketing Consumer Orientation Industrial Entrepreneurs Advances in technology and increased demand for manufactured goods leading to new business opportunities. Industrial Revolution Mass production by semi skilled workers Colonial Primarily Agriculture Production Emphasis on production by semi skilled workers 4. Jell-O, Kleenex, and Coke are examples of what? 5. The ability of a good or service to meet and/or buyer needs and expectations is ________ Customer Satisfaction 6. What is the formula for total productivity? Total Activity = output (goods or services produced) Input (human/ natural resources, capital) 7. Name the six changes in the workforce 8. TRUE OR FALSE. Todays “new” manager does not need to have vision False 9. TRUE OR FALSE. Understanding how to manage diversity is an important skill for today’s new manager. True 10. TRUE OR FALSE. The work place does not require creativity False 11.What are the four factors of production? Natural Resources Capital
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BUAD 1010-002 Study Guide Human resources Entrepreneurship 12.TRUE OR FALSE. Technology is an important form of capital. True
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This note was uploaded on 04/10/2008 for the course BUAD 1010 taught by Professor Shultz during the Spring '08 term at Toledo.

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BUAD 1010 - BUAD 1010-002 Study Guide 1. General Items for...

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