Chapter 9Student: ___________________________________________________________________________
1.When starting a new job, it is best to avoid giving or getting feedback during the first 60 days so that everyone has an opportunity to get an accurate impression.
2.Google's treatment of its employees is indicative of its belief that its biggest competitive advantage lies in its human resources.
3.Personnel management consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce.
4.The purpose of the strategic human resource management process is to get optimal work performance to help realize the company's mission and goals.
5.Recruiting and selecting people is the first step in the strategic human resource process.
6.Human capital is the economic or productive potential of employee knowledge and actions.
7.Collective capital is the economic or productive potential of strong, trusting, and cooperative relationships.
8.Understanding current employee needs and predicting future ones are the two parts of strategic human resources recruiting.
9.Interviews with people who currently hold a job is part of a job analysis for that position.
10.A job description describes the minimum qualifications a person must have to perform the job successfully.
11.The process of writing job analyses, descriptions, and specifications often helps you to hire people who are overqualified.
12.A human resource inventory organizes information for assessing which of your current employees are promotable and what kind of training your organization might have to do.
Reports from the U.S. Bureau of Labor Statistics are a good source of information to assess internal
candidates for promotion.
Collective bargaining consists of negotiations between top management and shareholders about disputes
over compensation and benefits.