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Implementing VirtualTeamsDev Chadha, Cali McVay, Dan Schwab, Chiamaka Uzoukwu, and Emily VassolerUniversity of Maryland Global CampusMBA 610 9040 Leading Organizations and People (2211)Dr. Brian HultsFebruary 21, 2021
OverviewTeam Type, Principles, and GuidelinesVirtual Team Challenges, Solutions, and RecommendationsTeam CompositionTeam Member Personality AssessmentCountry Cultural DifferencesGroup Decision-Making ProcessesTraining and Technology NeedsCost-Benefit AnalysisRecommendations for Team ManagementOther Advantages and ChallengesReferences
Team Type,Principles, andGuidelinesTeam Type • Establishment of Virtual Teams •Virtual Team Principles and Guidelines •Challenge Areas • Recommendations andSolutions
Team TypeTraditional approach reduced to departments offunctional areas (Teams & Teamwork, 2009)Comprised of executive leadership, senior leadership,communications and policy, marketing, and operationsModernized to accommodate global stakeholders
Establishment of Virtual TeamsA virtual team can deliver large strategic, operational, orcommercial projects (Lee-Kelley and Shanky, 2008)Competitive market advantageIncreased employee participationleading to increased productivity
Virtual Team Principles andGuidelinesFocus hiring and recruiting efforts on individuals whosecore values align with that of the organization’s values.Foster trust, encourage active listening and opendialogueDevise an organizational monitoring agreementInvest in and expand available onboarding andtraining teamsMinimize the number of employees within a teamto enhance communication and accountabilityMaintain traditional team style and ensure delegation isoptimized to limit miscommunication and confusion.Establish daily, weekly, and monthly meetings of variouslengths to ensure team needs are metIntegrate advanced technological equipment to ensurecontinuity
Challenges AriseSpeed of decision makingMethod of decision makingLeadership stylesLack of Inspiration/Innovation
Recommendations and SolutionsTrustBreeds InnovationReduces Timeline of DecisionMaking
Recommendations: ContinuedFollow-the-SunCommunicate CommunicateCommunicate !EmployeeRetention
Team CompositionTeam Size & Composition • Team Leadershipand Roles
Team Size & CompositionTeam size(Hoegl, 2005)oSmall sized teamo4-5 team members to maximize productivityo“Two-Pizza” rule(Amazon’s Two Pizza Rule: Maximizing Meeting Effectiveness,2018)Team compositionoHeterogenous (Understanding Team Design Characteristics, n.d.)oDiverse team membersCultureLife experiencesStrengths and abilities
Team Leadership and RolesMinimal traditional hierarchical leadershipIncreased structural support (virtual communication and informationmanagement systems)Shared team leadershipTask RolesoDelegate tasks that need to be done by the teamSocial RolesoKeep the team functioning effectivelyBoundary-spanning RolesConnect the team to the larger organization
Team MemberPersonalityAssessmentTeam Personality Assessment • Effective TeamBuilding

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Term
Spring
Professor
N/A
Tags
Decision Making, Virtual Team Management, Team Member Personality Assessment, Team Personality Assessment

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