Trust, Justice and Ethics Notes - Chapter 8 Trust Justice and Ethics Trust justice and ethics reputation reflects the prominence of its brand in the

Trust, Justice and Ethics Notes - Chapter 8 Trust Justice...

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Chapter 8: Trust, Justice and Ethics Trust, justice and ethics - reputation reflects the prominence of its brand in the minds of the public and the perceived quality of its goods and services - trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the authority’s actions and intentions - justice reflects the perceived fairness of an authority’s decision making - ethics reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms Trust - disposition based trust means that your personality traits include a general propensity to trust others - cognition based trust means that trust is rooted in a rational assessment of the authority’s trustworthiness - affect based trust means that it depends on feelings towards authority that go beyond rational assessment Disposition based trust - has less to do with the authority and more to do with the trustor o some trustors are high in trust propensity o trust propensity levels are actually relatively high in the U.S.
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