Consumer Protection 4.2.docx - CONSUMER PROTECTION u00a9JP...

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CONSUMER PROTECTION ©JPWEEK 1.-One sit in, one group assignment.-Based on Social-contract theory – Thomas Hobbs.oDo what is good for the society, act in god faith, for thedevelopment of the society and does not cause harm to thesociety.-Use international best practice.-Stakeholders oGovernment Holds accountable.ob/ed people, the ones that provide goods & servicesoconsumersaffected by actions of b/ed people.-OutcomesoWho will be the consumer?oHow is the consumer being protected?oAre the laws being followed?oTo what extent are the laws being enforced?oFeedback from the consumerExpress – write to you directly.Implied – stop using the productCircumstantial-Look at statutesoInternationaloNationaloCommon law & equity-Pillars of agencyoAgencies that look out for the consumers1 | P a g e
CONSUMER PROTECTION ©JPoThey set standards Subject matter to be discussed-PART I-Consumer protection system – framework.Rationale Consumer rights and Consumer Protection Law.Who is the consumer and their interests?Who is responsible for the protection?oInterface btn consumer protection laws & other laws.Is it art of other laws? E.g. constitutional?oConsumer protection agenciesSpecific vs overarching roleoConsumer associationsTo ensure protectionsImportant becauseThese know best their own needsAgencies are swayed by their own interests andpolitics.oBusiness conduct/ethicsCorporate social responsibility.Try to unite b/ed and legal license.Here, have to stir social emotions – philanthropists.Self & core-regulationSelf – b/ed determinesCore – joint effort Regulation – regulated by 3rdpartyCollaborations & networksb/eds may not operate in their own namesoCompetition Law & Consumer Interests.2 | P a g e
CONSUMER PROTECTION ©JPImportant coz monopolies can hurt consumers e.g.Safaricom & KPLCoApplicable laws-PART IIoConsumer protection in the Market Place.Safety & liabilityInformation & educationDispute resolution and redressForms of commercePrivacy & data protection-Part IIIoConsumer protection & basic goods & servicesUtilitiesFood WEEK 4 (9/12/2019)Sale of Goods Act. Section 2.-Definition of goodsoincludes all chattels personal other than things in action andomoney, and all emblements, industrial growing crops and thingsattached to oroforming part of the land which are agreed to be severed beforesale or under the contract of sale;-Definition of property.oHaving property in something = ownership.-Sale– bargain (voluntary), sale & delivery.-specific goods– goods identified and agreed upon at the time acontract of sale is made;-warranty – an agreement with reference to goods which are thesubject of a contract of sale, but collateral to the main purpose of the3 | P a g e
CONSUMER PROTECTION ©JPcontract, the breach of which gives rise to a claim for damages, but notto a right to reject the goods and treat the contract as repudiated.

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