Operations ManagementOperations Management1-2Introduction to Operations Management
1-3Learning ObjectivesLearning ObjectivesDefining operations managementIdentify the three major functional areas of organizations and describe how they interrelateCompare and contrast service and manufacturing operationsDescribe the operations function and the nature of the operations manager’s job
1-4Learning ObjectivesLearning ObjectivesDifferentiate between design and operation of production systemsDescribe the key aspects of operations management decision making
1-5Operations ManagementOperations ManagementOperations Management is:The management of systems or processes that create goods and/or provide servicesOperations Management affects:Companies’ ability to competeNation’s ability to compete internationally
SC and Flows in FirmsSC and Flows in Firms.Material (goods) flowFinance flow Info flow SupplierSupplierSupplierStorageMfg.