Learner Instructions 4(Respond to performance data)Submission detailsThe Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.Submit this document with any required evidence attached. See specifications below for details.Performance objectiveTo demonstrate the skills and knowledge required to analyse performance reports, review performance indicators and take appropriate action to address systems failures and variances to the business plan.Assessment descriptionIn this Assessment Task, you will analyse performance data and reports against planned objectives, implement strategies to refine performance indicators, and address coaching andtraining needs. You are also required to develop and recommend processes for the review of systems, procedures and work methods.Procedure1.Review the case study ‘B&A Toy Warehouse’.2.Critically analyse the information and write a brief report, responding to each question in the case study. SpecificationsDeliverable specifications●Submission of written report.Quality specificationsQuestion 1a.After completing a comparison of current performance against desired performance levels, identify the corrective actions required to achieve the business plan goal of improving warehouse productivity by 10%. What type of corrective actions do you recommend for each performance improvement (e.g. interim, adaptive, corrective, preventative or contingency)?Question 2a.Critically analyse the performance against planned objectives.
i.Identify areas of non-performance.b.Report on systems failures which contributed to these results.i.Consider failures in communication, planning, reporting and training.c.Review performance indicators and refine if necessary.i.Comment on the suitability of performance indicators and what changes might be required to achieve organisational goals.Question 3a.Recommend performance improvement strategies.b.Identify and redefine performance measures, if necessary.