bsbmgt617_l3.docx - Learner Instructions 3(Monitor...

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Learner Instructions 3 (Monitor performance) Performance objective To demonstrate the skills and knowledge required to monitor the performance of a business plan. Assessment description Monitor the performance of a business plan, through testing and refining of the performance measurement system, and report on progress of the business plan in a timely and effective manner. Procedure 1. Review the completed business plan from Assessment Task 2. 2. Identify the key performance objectives. 3. For each key performance objective: a. Produce a report to capture and test the performance measure. 4. Write a brief report on how you would test the performance measurement systems, including: a. Acceptable levels of variance to planned objectives (where applicable). b. The timeframe for each report – how frequently reports will be completed. c. What benchmarking will be used. d. Who will be the key stakeholder for each report. Specifications Deliverable specifications Submit a report on capturing performance data for each performance measure. Submit a written report explaining how the performance measurement system will be implemented and tested, and how system/product failures and variances to the business will be reported, to whom and when.

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