J.MAZZO-N502-MOD7.docx - Jillian Mazzo Health Care Systems...

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Jillian MazzoHealth Care Systems AUA8N502Aspen University5 March 2021
IntroductionJust a few years ago, the saying “the doctor knows best” is what every Americanfollowed once they became sick, or ill in any manner. However, times continue to changerapidly, and the word of the doctor may not be the most prominent piece of advice anymore.There are many dimensions to quality care, but also many barriers. We as healthcare workersneed to identify which are the most important and accomplish those when patients visit ourfacilities.Dimensions of Quality CareBeginning in the mid to late 1900’s people defined doctors as knowing it all, andprestigious people, after all “the doctor knows best”. This was originally a way that the doctorswere able to get to know the patient, prioritize their care and needs, as well as setting anapproach to their treatment plan. However, as the healthcare field continues to evolve, medicalschools are now altering their teaching methods and pushing students to prioritize culturalcompetency, bedside manner and make healthcare more patient-centered rather than physician-centered. Although this will change medical practice forever, this is done in order to benefit thepatient ultimately. In addition to this, medical schools are now altering their programs to evolvemore-so around home care needs. In a study conducted, people receiving end of life care, choseto die at home, rather than in the hospital (Ankuda, 2012).With this being said however, regardless of your place in the medical field, how do wedefine quality care? There are ultimately six different dimensions of quality in the healthcarefield, they include; safety, effectiveness, patient-centeredness, timeliness, efficiency and equity(Berwick, 2017). Safety and effectiveness work hand-in-hand in order to protect our patients, dono harm, which is the oath we take as healthcare workers. Doctors, mid-levels and nurses
measure the need, amount and effectiveness of medications (as an example) in order to assist thepatient throughout their disease process. Being patient-centered is to truly be all about the

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Term
Spring
Professor
Dr. Nugh
Tags
quality care

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