Touro University International Alvin Newman ITM 501: Session Long Project (Module 1) Dr. William Kaghan
Information in many organizations are a valuable resource and abundant. However, if this information is not accessible or shared it looses it value to an organization. A good knowledge management system seeks to capitalize on the knowledge possessed by organizational members. Knowledge management is crucial to the survival of an organization doing business in today’s information dependant business culture. In an article written by Floyd W. Carlson in March 1999 (Guide To Planning A Knowledge Management System), knowledge management is defined as a formal process of determining what information a company has that can benefit others in the organization and making the information easily available for use by those who need it. The process includes formal procedures to collect such information as lessons learned during a project’s execution and the best practices occurring throughout the organization, a well-established infrastructure, networks for transferring knowledge between employees, and tools to facilitate the process. Once the process captures the organization’s knowledge, the real power occurs when the users utilizing the information use it by putting the shared into action. In my opinion, Frito-Lay and StepTwo did have the same definition or concept of knowledge management but for very different reasons.
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- Summer '14
- Management, Frito-Lay