15 - 8) A)strike B)increasederror C)resignation D)complaint...

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8) Which of the following resistance to change is implicit?  A) strike B) increased error C) resignation D) complaint E) work slowdown Answer:  B Explanation:  B) Resistance to change that is implicit or deferred is difficult to manage. Examples of such responses are loss of loyalty or motivation and increased errors or absenteeism. Diff: 2 Page Ref: 235 Objective:  Diagnosis Stage of Action Research Quest. Category:  Concept/Definitional LO:  2 9) Organizations have built-in mechanisms—like their selection processes and formalized regulations—to produce stability. When an  organization is confronted with change, these mechanisms act as a counterbalance to sustain stability. Which of the following 
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Unformatted text preview: organizational sources of resistance to change is represented by these mechanisms? A) group inertia B) selective information processing C) employee-orientation D) structural inertia E) product- orientation Answer: D Explanation: D) Organizations have built-in mechanisms—like their selection processes and formalized regulations—to produce stability. When an organization is confronted with change,these mechanisms act as a counterbalance to sustain stability. These mechanisms represent structural inertia. Diff: 2 Page Ref: 236 Objective: Benefits of Action Research Quest. Category: Concept/Definitional LO: 2...
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  • Summer '14
  • Management, Page Ref, Quest. Category, structural inertia, Selection Processes, mechanisms—like their selection

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