CM Group 6 RR..pptx - Presented by: Group 6 Case...

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Case Presentation on: Raleign & Rosse: Measures to Motivate Exceptional ServicePresented by: Group 6 Saksham Swaraj19165 Sebu T Padayatty19166 Shagun Sharma19167 Shivansh Sharma19168 Sindhuja Sista19171 Sooraj Jain M19172 Umang Kumar19176 Vaibhav Sreekumar19177
AGENDA INDUSTRYOVERVIEWCOMPANYOVERVIEWCASEFACTSOWNERSHIP CULTURE SALES PERHOUR PROGRAM (SPH)PROBLEM RECOMMENDATION
INDUSTRY OVERVIEW The luxury goods industry was rooted in Europe. The market experienced a dramatic shift in 1980s when there were many merger and acquisitions. From 1995-2007 the market revenue increased more than double. In 2008-2009 due to Global recession the industry got slammed and revenues went low. The US was the single largest individual market at $57 billion. In 2009, the industry was split into four categories namely: Apparel, Accessories like handbag, leather goods, Perfumes & Cosmetics, and Hard luxury goods like jewellery and watches. Two-thirds of industry revenues were controlled by 35 brands.
COMPANY OVERVIEW
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