Raleigh & Rosse : Measures to Motivate Exceptional Services Submitted By: Group-3 •Ayesha Nehla 19072 • Chaithra BN 19074 • Hari Priya 19080 • Likith 19088 • Nayana M Bharadwaj 19092 • Priya Pandey 19099 •Sanketh19106 •Shreya D 19109
Key Characters Linda Watkins CEO, Raleigh & Rosse Michael Raleigh & Conor Rosse Founders, Raleigh & Rosse Kevin Raleigh-Son of Michael Founder Raleigh & Rosse Brain Rosse-Son of Conor Former CEO, Raleigh & Rosse
Introduction •First store opened in New York, selling saddlery and other equestrian goods in 1903. •Other leather goods added, including luggage, handbags, and footwear in 1920. •Stores opened across17 U. S. Retail locationsunder the leadership ofKevin Raleigh by late ’90s •Merchandise mix expands to apparel, accessories, jewelry, watches, perfumes. •Revenue exceeds $100 million
1989-2007 •Aggressive U.S. expansion program brings the store total to 38. Revenues reach $524.2 million in 2007 •Launch of “Ownership Culture” programs in 1992-94 • Recognized as one of the “Top 100 Employer” by Fortune Magazine in 2002 •
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