TQM ALL MCQ.docx - Department of Mechanical Engineering MCQ...

Department of Mechanical
Engineering
MCQ for Regulations
2017
r17.blogspot.com 1
DHIRAJLAL GANDHI COLLEGE OF TECHNOLOGY,
Opposite to Salem Airport, Salem - 636 309
DEPARTMENT OF MECHANICAL ENGINEERING
MULTIPLE CHOICE QUESTIONS
VII SEMESTER
GE8077 – Total Quality Management
Regulation – 2017 (Batch: 2017 -2021)
Academic Year 2020 – 21
Prepared by
Course Coordinator
Mr.G.Madhankumar., AP/MECH
Module Coordinator
Mr.M.Chandru., SAP/MECH
Overall Coordinator
Dr.P.Senthilkumar., Prof & HOD/MECH

1. is not a process tools for TQM systems
2. Inspection, scrap, and repair are examples of
3. Customers are primarily concerned with 4. Assured quality is necessary for building customer confidence.
A. correct
B. correct to some extent
C. correct to great extent
D. incorrect
Correct answer: (A)
5. is the areas that will be covered by the organization's processes

6. All of the following costs are likely to decrease as a result of better quality except
7. "Quality is defined by the customer" is
8. TQM stands for
A. Total Quality Management
B. Total Quantity Management
C. Total Qualitative Management
D. To question management
Correct answer: (A)
9. After E.deming, who is considered to have the greatest impact in quality management? 10. Deming's 4 step cycle for improvement is

11. Plan-do-study-act cycle is a procedure to
Correct answer: