Assessment#3 - BSBMGT516-Facilitate continuous improvementTask 1- Written TestASSESSMENTSTUDENT DETAILSStudent NameStudent ID No.Group No.Date of submissionASSESSMENT DETAILSUnit CodeBSBMGT516Unit Name/TitleFacilitate continuous improvementAssessment Task NoTask 1Assessment Name/TitleWritten test QuestionsQualificationDiploma of leadership and ManagementASSESSOR DETAILSAssessor NameVishal Khanna
Assessment#3 - BSBMGT516-Facilitate continuous improvementTask 1- Written TestTable of ContentsQ1. Define and explain the purpose of TQM. ….....................................................................................3Q2.What elements within a manufacturing environment need to be reduced or eliminated as part of a LeanManufacturing focus? ….........................................................................................................................4Q3.What is ‘Five S’ and what are the five disciplines? Provide an example of using each ‘S’ to reduce wastein the workplace.......................................................................................................................................4Q4. List the benefits and features of the Six Sigma approach and DMAIC …..............…........................5Q5.Roughly sketch a Normal Distribution Curve and mark areas representing1σ (68.27%), 2σ (95.45%), 3σ (99.74%)............................................................................................Q6.Select a problem you have encountered in the workplace or elsewhere and draw a cause and effectdiagram to show how causes can be determined..............................................................................7Q7.On a statistical process control chart, explain why it is necessary for control limits to be a highermagnitude than customer expectations6....................................................................................................7Q8.Name and draw two (2) typical shapes that are formed using a histogram and describe what they coulddepict in your business or life experiences............................................................................................8Q9.Name two (2) circumstances for which a scatter diagram should be used.........................................Q10.Write short notes on the following. Word limit: Not to exceed 500 words approximately)9...............10Q11.Discuss the importance of following to facilitate continuous improvement in an organisation........11References…..................................................................................................................12
Assessment#3 - BSBMGT516-Facilitate continuous improvementTask 1- Written TestWritten Test QuestionsQuestion 1Define and explain the purpose of TQM.
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