ISDS test 1 study guide - ISDS 2001 ISDS 2001 For TEST 1...

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ISDS 2001 1 ISDS 2001 - For TEST 1, you should be able to: Define Business Intelligence (BI) and know its purpose Business Intelligence (BI) is an umbrella term that includes architectures, Tools, databases, applications, and other methodologies aimed at getting Current, historical, and predictive views of business operations for purposes Of making better business decisions. Define Decision Support System (DSS) DSS – A conceptual framework for a process of supporting managerial Decision making usually by modeling problems and employing quantitative Models for solutions analysis. Know the history of BI in terms of the time periods 1970s, 80s, 90s, and 2000s. A. BI is rooted in 1970s reporting systems which provided static, pre-determined, canned, two-dimensional reports, having no analytical capabilities. B. In the early 1980s, EIS (executive information systems) emerged and provided for expanded computerized support to top-level managers and decision makers. These capabilities included dynamic, multidimensional reports, forecasting and prediction, trend analysis, drilling down to details. This was facilitated by the fact that dozens of commercial products were developed through the mid-1990s to provide these capabilities. C. In the mid-1990s, new capabilities were added to the EIS capabilities and appeared under the name BI. (The term BI was then coined by the Gartner Group, the world’s leading information technology research and advisory company) D. By 2005, the analytical capabilities were more powerful (included artificial intelligence) and continue to improve in 2010 (Microsoft PowerPivot). Name of the model developed by the authors as a means of explaining why companies are embracing IT support Business Pressures-Response-Support Model Describe the three components of the business pressure-response-support model 1. PRESSURES/FACTORS that exist in the business environment facilitate change in an attempt to handle challenges and, thus, create opportunities. Business pressures result from today’s business climate. The FACTORS that facilitate change are: a. Markets - examples: (1) Globalization – You can find suppliers and customers in many countries, which means you can buy cheaper materials and sell more of your products and services; great opportunities exist. However, globalization also means more and stronger competition. (2) Booming electronic markets on the Internet (3) Innovative marketing methods (4) Need for real-time, on-demand transactions
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2 b. Consumer Demands – better quality products for a cheaper price, delivered to you quickly, less consumer loyalty today. c. Technology-Related – IT changing so rapidly, businesses need to change with the times. d. Societal – older population, more women in the workforce; you must respond to these consumer demands. Different needs create different demands. Government puts pressures.
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