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Unformatted text preview: Study Guide, Mid-term Exam, Soc. 1090, Spring 2008 Material covered: Reframing, Introduction and Chapters 1 through 4, 6-7, and 9-13 Classic Readings, Introduction; Chapter 1, articles 1 & 2; Chapter 2, everything; Chapter 4, articles 25-27 & 29; Chapter 5, everything. Plus all lectures from weeks 1 through 8. 1. According to the authors of Reframing, what are sources and signs of managerial "cluelessness"? What are the problems Bolman and Deal identify with strategies commonly used to improve organizations? 2. Identify the four frames used in the Reframing book and their central concepts and metaphors. 3. What are the similarities and differences between primary groups, such as families, and "complex organizations"? 4. In what ways are organizations "complex"? Ambiguous? What, according to Reframing, are the sources of organizational ambiguity? 5. Why does organizational learning fail, according to Senge and Oshry? What is the "vicious learning cycle"? 6. What types of errors do the authors of Reframing illustrate in the case of Skilling and Mark at Enron or that of Helen Demarco? 7. What we mean by organizational "structure"? 8. What are the definitions, forms, and advantages and disadvantages of vertical and lateral coordination? 9. What assumptions are made by the "structural frame"? 10. What is Weber's definition of the elements of bureaucracy? Why did he see it as a superior organizational form, and what did he also see as its potential downside? 16. What are Merton's explanations of how bureaucracies fail (Chapter 4, art. 25 in Classic Readings)? 17. What are the definitions and importance of "differentiation" and "integration" within the structural frame? 18. What does Hegelsen mean by the "web of inclusion" as an organizational structure? How does this relate to the concepts of mechanical vs. organic structures? 19. What does Mintzberg define as the five basic parts of the organization? What are the basic structural tensions among the parts that he identifies? How are the parts tied through interdependencies among organizational members? How do they relate to "boundary spanning" ? Be able to identify and define Mintzberg's different structural configurations. 20. What are the definitions of "complexity" and "stability/turbulence" in organizational environments? What is the task environment, and why is it important to the structures of organizations? What types of organizational structures are best adapted to different types of environment, and why? types of environment, and why?...
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- Spring '08