Chapter 10

Eg whether risk taking is desirable how much freedom

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e.g. whether risk-taking is desirable, how much freedom managers should give employees, appropriate dress, rewards Socialization = process that adapts new employees to the org’s culture - most critical stage: when new employee enters org. (org. moulds outsider) → if fail to learn essential role behaviours → “nonconformists” “rebels” → expulsion - continuous throughout employee’s careers in the org. → sustain culture 3 Stages in Socialization
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P ART 4: S HARING THE O RGANIZATIONAL V ISION S OCIALIZATION P ROCESS O UTCOMES Productivity Prearrival Encounter Metamorphosis Commitment Turnover → this 3-stage process has impact on new employee’s work productivity , commitment on org’s objectives, and eventual decision to stay w/ org . Pre-arrival Stage period of learning in socialization process that occurs before a new employee joins the org. - recognizes that each individual arrives w/ a set of values, attitudes, expectations - e.g. business school, training - informs employees about org. as a whole - ensures inclusion of the “right type” (who will fit in) Encounter Stage stage in socialization process in which a new employee sees what the org. is really like & confronts the possibility that expectations and reality may diverge - employee confronts possible gap btwn expectations of job, co-workers, boss, the org. VS. reality - if expectations accurate → reaffirmation of perceptions - when expectations =/= reality → help employee detach from previous assumptions & replace them w/ another set that the org. considers desirable (but not always successful) Metamorphosis Stage …a new employee adjusts to work group’s values & norms - long-lasting changes take place - new employee masters skills required for the job successfully performs new roles makes adjustments to work group’s values & norms - new employee has internalized norms of org. & work new employee feels accepted by peers as trusted, valued; is self-confident that he has competence to complete job successfully; understands the system (his own tasks + rules, procedures…) new employee understands how he will be evaluated & knows what criteria will be used to measure and appraise his work; knows what’s expected & what constitutes a job “well done” Entry Socialization Options Formal V S Informal Formal socialization: new employee is segregated from ongoing work setting & differentiated in some way to make explicit his newcomer’s role e.g. specific orientation, training programs
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P ART 4: S HARING THE O RGANIZATIONAL V ISION Informal socialization: put new employee directly into his job Individual V S Collective Individual : new members can be socialized individually e.g. in professional offices Collective e.g. military boot camp Fixed V S
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eg whether risk taking is desirable how much freedom...

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