What is synergy a two or more subsystems working

7.
What is synergy?
7.
What is resource based management
9.
In chapter 2, discussion of different management styles and how they evolved over time,
what are they


Urwick - Integration of the work of others; combine scientific and
admin. Management

Weber - worked on bureaucracy and its guidelines for efficiency
within an organization

Barnard - acceptance of authority
b. How did it evolve over time?
i. Contributions

Classical Management laid the foundation

Identified important management processes, functions, and skills

Made management as a valid subject (can be taught)
ii. Limitations

Only for simple orgs. Not complex

Universal; cannot apply to specific settings

Workers viewed as tools
b. 2. The Behavioral Management perspective (Placed emphasis on individual attitudes
and behavior; basically treated people like people)
i. Hawthorne Studies

Increase productivity in control and experimental because of extra
attention

Identified rate busters (overproducers) and chiselesers (under
producers)

Conclusion: human behavior was more important than previously
believed

The Human Relations Movement:
o
Stemmed from Hawthorne Studies
o
Workers respond to social context of the workplace (social
norms, interpersonal dynamics.)
o
(McGregor, both) Theory X: Negative view on workers,
like scientific management (from perspective of Managers)
o
Theory Y: positive view on workers, behavioral

Organizational Behavior: