has won many awards for customer service by putting employees first and their customers second. Southwest Airlines is one of the airlines that are heavily unionized with 81% of its employees that are covered by union contracts. Southwest moto is taking care of their employeesthrough different programs by increasing pay. Today most of Southwest employees are millionaires since most started with the company in 1971. Southwest has an impressive employee benefit. Southwest has traditional benefits along with some innovative initiatives. Southwest has an impressive health and dental plan at no cost to their employees. Southwest employees and families can fly free. Employees receive gifs from Southwest on their life achievements. The reason Southwest offers this is to show their employees that they matter. The company also offers their employees profit sharing programs, stock purchase programs, and allows employees to share in their success. Southwest also has strategic recognition programs. These programs are to encourage employees’ behaviors and offer many more programs to show
TEAMWORK IN SOUTHWEST AIRLINES INC.3
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- Winter '16
- Jean Francis