Benefits rewards management bm increase success

 Benefits (rewards) management (BM) - increase success likelihood when you formalize
and measure
How might a company’s digital governance affect the success of IT portfolio management?
 Approve project or program intake
 Manage sub-portfolio programs
 Ensure that every project proposal uses the intake process and contains a business case
for medium and large projects
 Provide input to, review and ensure appropriate approval of business case
 Ensure management of all related projects as part of governance’s group portfolio and
scope
 Assess compliance of the completed project to its original objectives
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Exam 3
 Provides visibility of the total cost of ownership for IT resources improved, costs could
now be allocated on a consumption basis. The more a business program needed IT
resources the more they paid.
 Helps with taking down legacy systems that no longer provided sufficient value in
relationship to their total cost of ownership
 To improve the allocation of IT resources, IT portfolio management prioritized projects
across the company based upon business case justification, business unit readiness to
execute the change, and IT unit readiness to execute the change
What are the project/IT sourcing options and why choose one approach over another?
First Step: Evaluate software acquisition alternatives
Second step: Think about TCO (licensing, installation, training, support)
Buy VS Build
D e g r e e o f c u s t o m i z a t i o n
D e v e l o p m e n t a n d i m p l e m e n t a t i o n c o s t s
L e n g t h o f t i m e t o i m p l e m e n t
F i t w i t h e x i s t i n g b u s i n e s s p r o c e s s e s
F i t w i t h r e q u i r e m e n t s
C O T S
C u s t o m
b u i l t
H y b r i d
Risks : alignment between project goals and corporate goals, scope, budget and duration
misunderstanding, issues management, change management, lack of expertise, lack of
infrastructure, fail to prepare for launch, gap between goals and actual outcomes
Risks: choosing wrong vendor, misunderstanding needs, failing to articulate service levels on
both sides of arrangement, managing relationship properly
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Exam 3
Defenses: RFP process, SLA process (a contract between a service provider and int/ext
customers that documents the services provider will furnish), good people/process
management skills, oversight of sourcing arrangement.
Topic 4: MIS Integrative Learning Framework
Business Case: Zappos & Capital One
What is the strategic focus of each company? … information requirements? …MIS
capabilities?
Capital One:
 Strategic focus: customer intimacy
1. identify underserved segments of the consumer population and offer them
financial services.
2. within that group, identify those with weak credit histories/ratings but that are
likely to repay credit card debt if given the opportunity to own a credit card.