Question 3 what are the three obstacles that she

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Effective Management
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Chapter 5 / Exercise Step 2
Effective Management
Williams
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Question 3. What are the three obstacles that she should anticipate and how should she address them? The obstacles that Barbara should anticipate are:- 1. Establishing the determination to change inside the unit due lack of motivation in staf members During the first few days when Barbara become the nurse manager, 29 of the unit’s staff members went to talk to her which made her sense the culture of conflict and blaming. This shows a sense of urgency inside the unit. However, during the off-site meeting, when Barbara was asking suggestions from staff, there was awkward silence. This shows that the staff members are getting used to complaining instead of offering solutions. The issues related to human resources such as the hiring freeze are one of the biggest obstacles at EMU. To address this, Barbara should ask her director to put off from the hiring freeze and get more staff for the unit by establishing the sense of urgency. If, on the other hand, this does not work well, she can schedule the shifts of the existing nurses in a way that they do not feel over worked. She should ensure that the ones who put good amount of effort are not left unacknowledged. 2. Complaints for the existing performance review system Nurses are frustrated that the performance review process is not fair and transparent. Barbara should get in touch with HR department and try to devise a transparent and fair review process and should communicate to all the nurses. Barbara can institute a transparent review process which can link the compensation with performance. But at present, she does not possess the authority to do so especially during the prevailing 2 | P a g e
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Effective Management
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Chapter 5 / Exercise Step 2
Effective Management
Williams
Expert Verified
Barbara Norris Case Analysis BLDR Group Assignment financial crisis. Thus, what she could do now is to incorporate a system that rewards the good performers with non-monetary rewards, for example, some verbal acknowledgement or certificates of merit or regular meetings where performers are identified and thanked for their valuable contribution by their peers and bosses. By this she will regain the trust of all the employees. 3. Lack of cooperation and team cohesion Barbara needs to break the hostility among staff members and create a more cooperative and collaborative environment. She can do this by holding regular meetings with staff members to solve the problems together. She can also institute a team building system wherein the nurses have to work as a team rather than working by themselves. This would create a friendly environment and a sense of belonging among the staff members. Barbara can also organise training programs for new recruits and specialised programs for experienced nurses on how to work with advanced equipment.

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