Charity-care employs about 50 employees who are assisted in various charity tasks by community volunteers. Charity-care operates two major frontline community services:Community-care - two 100sqm first floor drop-in office centres operating in spring Hill on Brisbane’s Northside and Woolloongabba on Brisbane’s Southside and provides counselling service, short term `rent loans` and $20 supermarket gift food vouchers for people in need. Each centre has aa manager, receptionist, office clerk and four counselling staff, and is fitted out with reception/waiting room two counselling offices and a staff general office area that includes a kitchenette. Private information is collected on people seeking the counselling services and recorded in a central database that can be accessed from all centre computers. Volunteer staff operates the call centre and visits seeking donations from local businesses and households.Computer-care- a retail business on the CBD fringe that specialises in selling re-conditioned second-hand ex-government computers to needy families for children’s educational purposes. The small 70sqm shop is supported by a 1,000sqm warehouse and repair centre in Fairfield, a Brisbane suburb. 50% are delivered from the warehouse. Computers for repair are dropped off and picked up from the warehouse. Repair costs are paid by the customers to the service centre staff. There is a manager of the computer-care initiative who manager both the shop with its 15 employees as well as the warehouse (eight employees) and service centre(four employees). Head office for Charity-Care is based in fortitude valley. This is where the CEO and you as the business manager have offices. There is a board room, reception/waiting area and an open office
area where the accounts payable, accounts receivable, payroll clerk and bookkeeper each have a workstation.purpose of this report compliance is a comprehensive program that help institution and their employees conduct operations and activities ethically. With the highest level of integrity, and in compliance with legal and regulatory requirements.Thus, complying the internal and external compliance system for this organization by identify and analysis it’s qualitative and quantitative information.Compliance requirementsInternal compliance requirementsThe CEO has explained to you that the organization has grown quickly and the management and compliance systems have not had a chance to catch up. Issues were found with the last audit and there has been some disquiet from the association’s stakeholders about the way the association has been managed – particularly with the cash handling processes and keeping of transaction records. The business manager is totally focused on providing the best possible outcomes for the clients. He isvery passionate about making sure they are looked after but does not really worry too much about issues of control or compliance the culture of the business is focussed on having a good time while helping the community.