The average company spends an amount equal to more than one-third of its cash payroll on employee benefits.A good benefit plan encourages employees to stay with the company and attracts new employees.Benefits do not necessarily stimulate high performance.Maintaining Human Resources (cont’d)• Determining Benefits (cont’d)Types of benefitsPay for time not workedInsuranceEmployee service benefitsCafeteria benefit plansFlexible plans that provide basic coverage and allow employees to choose the additional benefits they want up to the cost limit set by the organization.Other benefitsOn-site childcare, mortgage assistance, and paid-leave programs.Managing Labor Relations• Labor RelationsThe process of dealing with employees when they are represented by a union.Organizations prefer employees remain nonunion because unions limit management’s freedom.• Why Unions Have DeclinedIncreased standards of living made union membership less important.Unionized manufacturing industries have declined.Globalization of business has caused many unionized jobs to be lost overseas.
MGMT 309 - Wesson68Managing Labor Relations (cont’d)• Collective BargainingThe process of agreeing on a satisfactory labor contract between management and labor.The contract contains agreements about wage, hours, and working conditions and how management will treat employees.• Grievance ProcedureThe step-wise means by which a labor contract is enforced.Grievances are filed on behalf of an employee by the union when it believes the employees have not been treated fairly under the contract.Chapter Fourteen: Basic Elements of Individual Behavior in OrganizationsUnderstanding Individuals in Organizations• The Psychological ContractThe overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.• The Person-Job FitReasons for poor person-job fit:Imperfect organizational selection proceduresChange in both people and organizations over timeNew technologies require new employee skillsUnique individuals and unique jobs• Individual DifferencesPersonal attributes that vary from one person to another.Physical, psychological, or emotional.
MGMT 309 - Wesson69Personality and Individual Behavior• PersonalityThe relatively stable set of psychological and behavioral attributes that distinguish one person from another.• The “Big Five” Personality TraitsAgreeableness—a person’s ability to get along with others.Conscientiousness Negative emotionality—the extent to which a person is calm, resilient, and secure.
You've reached the end of your free preview.
Want to read all 92 pages?