5 Measurements of Satisfaction Our measure of success will be adherence to the

5 measurements of satisfaction our measure of success

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5. Measurements of Satisfaction: Our measure of success will be adherence to the schedule, above average grades, and a strong showing at the competition. 6. Concerns and Fears: We are concerned that our program will not function properly, that team members will not “pull their weight,” and that individual grades will be adversely impacted due to the work of the team. 7. Renegotiation: We understand the importance of on-going communication. We agree to keep our agreement current – we will evaluate it monthly to make sure it reflects the reality of what we are doing as a team. 8. Consequences: We assume that all of us are smarter than any of us. We agree to defer to the team to determine the consequences for any violation of this agreement. We realize that when we violate a term of this agreement, a consequence will follow. We fully understand that if we are not successful at becoming a self-sustaining unit, we may be disbanded and left without jobs (i.e. passing grades). 9. Conflict Resolution: We agree to the following rules: 1) manage emotions; 2) talk to the person with whom we are in conflict; 3) ask a team member to mediate; 4) get the entire team involved. 10. Agreement: We all take responsibility for managing the team as we rotate team leadership. 6
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CREATING GROUP NORMS The following is a list of questions and issues that will serve as a guide for groups as they negotiate how they wish to function. The purpose of this process is to enable you, as a group, to agree on behavioral norms and expectations for working together before you begin your work. All of these may not apply to your group. Focus on the ones you find useful. 1. Who is in charge here? Do we need a designated leader? 2. How will we deal with members who come on too strong and dominate discussions? Also, how will we know this and monitor it? 3. How will we involved members who are shy and reserved? 4. Who will make the decisions for the group and how? 5. How will we deal with members who don't "pull their weight" (referred to as "social loafers")? 6. How do we feel about our group's beginning and ending times for meetings? 7. How will we deal with interpersonal conflict in our group? 8. What role do we want our professor to perform and is it congruent with her desired role? 9. How will we know if we are honoring these agreed upon functional norms? 10. How will our functional norms impact our ability to accomplish our tasks? 11. How will our functional norms influence how our members feel about being a part of our group? 12. How much are we, as individuals, and as a group, willing to invest in accomplishing our specific tasks?
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