Project Brief Project Name Introduction Page 5 of 31 Department of Human

Project brief project name introduction page 5 of 31

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Project Brief - <Project Name> Introduction Page 5 of 31 Department of Human Services Confidential and Copyright Version: 2.2 C:\DOCUME~1\xgoh0705\LOCALS~1\Temp\notes1A552D\FS CRISSP Project Brief Final.doc Save Date: 25 Aug 2010 1. Introduction 1.1 Purpose of Document The purpose of this document is to provide a foundation for the initiation of the Transition from Family Services IRIS to CRISSP Project and to provide all key stakeholders with a project rationale and outline of the intended project. This document includes the project definition, project organisation, core deliverables and dependencies and outlines the project approach. This document covers the background, project definition, project organisation, project deliverables and outline project approach. This document accompanies the Project Risk & Issues Log and Action Tracking Log – Matrix. 1.2 Intended Audience The intended audience for this document is Children Youth & Families Division, the Project Management Group and Community Service Organisations funded for Family Services and Child FIRST Programs and other key stakeholders involved in the initiation, development, implementation and on-going support for this project. 2. Background In August 2002 DHS executive approved investment in the Client Service Model Strategic Project (CSMSP) to deliver the Integrated Client and Case Management System (ICCMS). This decision was made to improve DHS programs (Child Protection, Youth Justice, Early Childhood Intervention Services, Disability) and to provide enhanced case management & reporting capabilities to Community Service Organisations funded by DHS. ICCMS was designed to replace operating technology nearing the end of its life and to reduce the risk to loss of data stored on legacy systems. The Integrated Reports & Information System (IRIS) used by Family Services was implemented by DHS as an interim system and enables Community Service Organisations (CSOs) to record all hours of service provided to clients. This system underwent an upgrade in April 2007 to comply with the provisions of the Children, Youth and Families Act 2005 and the Strategic Framework for Integrated Family Services (IFS). IRIS is not an integrated client & case management system. In 2005 the Client Relationship Information System for Service Providers (CRISSP) was designed as an integrated client and case management system which would replace a number of disparate systems which had been developed over time to meet DHS reporting requirements for CSOs funded to provide a range of community and family services including foster care, disability services, early childhood services and family services. The intent was for CRISSP to replace the primary legacy systems of the QDC Tool (Disability), FACTS (Out of Home Care) and IRIS (Family Services).
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Project Brief - <Project Name> Background Page 6 of 31 Department of Human Services Confidential and Copyright Version: 2.2 C:\DOCUME~1\xgoh0705\LOCALS~1\Temp\notes1A552D\FS CRISSP Project Brief Final.doc Save Date: 25 Aug 2010 To date CRISSP has been completely rolled out to Placement & Support Services (Out of Home Services) and FACTS has been decommissioned. CRISSP is being progressively rolled out to
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