Examples of strategic business applications of it

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Examples of Strategic Business Applications of IT Examples of Strategic Business Applications of IT Creating a Virtual company … an organization that uses IT to link people, assets and ideas … typically forms virtual workgroups and alliances with biz partners that are interlinked by the Internet, intranets and extranets (Fig. 2.14, Pg. 57) … has organized internally into clusters of process and cross-functional teams linked by intranets … also developed alliances and extranet links that form inter-enterprise information systems with suppliers, customers, subcontractors and competitors Virtual companies create flexible and adaptable virtual workgroups and alliances keyed to exploit fast- changing business opportunities
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Examples of Strategic Business Applications of IT Examples of Strategic Business Applications of IT Creating a Virtual company Example: Cisco’s virtual manufacturing alliances Cisco systems – world’s largest manufacturer of telecom products; Jabil – 4 th largest company in the electronics contract manufacturing industry; Hamilton, a major electronics parts supplier Cisco has a virtual manufacturing company arrangement with Jabil and Hamilton An order placed for a Cisco 1600 series Router arrives simultaneously at Cisco (in CA) and Jabil (in FL). Jabil immediately starts to build the Router by drawing parts from three on-site inventories: Jabil’s, Cisco’s and Hamilton’s. When completed the Router is tested and checked against the order in FL by computers in CA and then shipped directly to the customer by Jabil. That triggers a Cisco invoice to the customer and electronic billings from Jabil and Hamilton to Cisco (in CA).
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Examples of Strategic Business Applications of IT Examples of Strategic Business Applications of IT Building a Knowledge-creating company …creating techniques, technologies, systems and rewards for getting employees to share what they know and to make better use of accumulated workplace and enterprise knowledge … using Knowledge Management Systems to manage organizational learning and business know-how Two kinds of knowledge Explicit knowledge Data, documents, things written down or stored on computers Tacit knowledge The ‘how-to’s of knowledge which reside in workers
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Levels of Knowledge Management Levels of Knowledge Management
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Global Knowledge Management Global Knowledge Management Example: Siemens AG Problem: Getting employees to stop hoarding their know-how Plan: Use the internet to spread knowledge of 461,000 coworkers so that people could build off one another’s expertise Sharenet – combining the elements of a chat room, a database and a search engine Sharenet (since inception in 1999) has been put to the test by nearly 12,000 salespeople in Siemen’s $10.5 bn Info & Comn Networks Groups The tool which cost only $7.8 mn has added $122 mn in sales Stories: Telecom Malaysia, Swiss telecom network
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