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What training can do is minimize the application of

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What training CAN do is minimize the application of stereotypic information in ourdecisions and actions. When perceiving someone, we can try to avoid relying on thestereotypic information that pops into our head. This involves being aware ofstereotyping and consciously downplaying information that seems to be based on ourstereotypes. This process—minimizing the application of stereotypic information—can betrained.In answering this question, students might also mention meaningful interaction (basedon the contact hypothesis) as a training intervention. Specifically, people who interactmore often with someone from stereotyped groups are less likely to rely on stereotypesto perceive that other person.Difficulty: MediumLearning Objective: 03-03 Discuss how stereotyping; attribution; self-fulfilling prophecy; halo; false-consensus; primacy; and recencyinfluence the perceptual process.McShane - Chapter 03 #189Topic: 03-11 Stereotyping in Organizations
190. Comment on the accuracy of the following statement: 'We would work moreeffectively in organizational settings if we could avoid the process of stereotyping.'This statement is FALSE to the extent that stereotyping is a normal part of perceptualorganizational and interpretation. We want to make sense of our work environment, sowe rely on observable information about a person to fill in the less observableinformation that takes longer to discover. Without stereotyping, we could not make senseof our world as quickly and, consequently, would experience more stress (due toenvironmental uncertainties) and would take longer to accomplish our tasks.The problem with stereotyping is that stereotypes are often inaccurate and we havedifficulty replacing incorrect stereotypes with more accurate ones. In some situations,stereotyping results in employment discrimination and poor decision making.The textbook identifies two reasons why stereotypes are often inaccurate. One generalproblem is that most stereotyped traits do not accurately describe every person in thatsocial category. For example, it may be true that some professors are absent-minded, butthere are many who are not. The other general problem with stereotypes is that we tendto screen out or misinterpret information that is inconsistent with the stereotype. In otherwords, we subconsciously try to keep our perceptions of reality simple by maintainingexisting stereotypes.Difficulty: MediumLearning Objective: 03-03 Discuss how stereotyping; attribution; self-fulfilling prophecy; halo; false-consensus; primacy; and recencyinfluence the perceptual process.McShane - Chapter 03 #190Topic: 03-11 Stereotyping in Organizations
191. Female employees at a large brokerage firm are upset because their supervisors donot accept their explanations for lateness or absenteeism. They claim the supervisors -almost all of whom are male - are insensitive to family and other obligations and issuesfacing women. As a result, these supervisors tend to attribute lateness and absenteeismamong female staff to their lack of motivation. If these supervisors are engaging infundamental attribution error, what corrective action should the organization take tominimize this perceptual problem?

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