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SDLCERP Life CycleConsultant RoleTechnical support mainly during design and implementationChange management, process change, and technical support from beginning to endManagement RoleSome oversight and supportSignificant oversight and involvement especially in change managementEnd-User RoleFocus group providing input during various stages with most involvement during Implementation stageMultiple groups such as SMEs, advance users, and self-service users are part of implementation team with continuous involvementOperationsMaintains, updates, and provides technical supportMaintains, updates, upgrades, monitors change management strategyComparing and Contrasting SDLC with ERP LC
113There are rapid implementation methodologies developed by ERP consulting firms. •Total Solution.•Fast-Track.•Rapid Application Development.•ASAP.•BIM.•Accelerated implementation approaches are very popular and require the use of experienced consultants to leverage the knowledge of techniques that have worked well with other organizations.Rapid ERP Lifecycles
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115Businesses that have highly skilled IT developers and a proven process for managing modifications can choose to change the system to match their processes•A single-system instance is easier to maintain and support.•Assessing organizational change along with modifying the system to meet the needs of the business will help to minimize risk.•If a system is modified, each modification will need to be analyzed in light of the upgrade to see if it needs to be incorporated in the upgrade or removed.•An upgrade can sometimes turn into a re-implementation, which requires more resources and time.Modifying an ERP
116It is critical to have solid top management commitment.It is important to have strong and experienced program management.It is a good practice to minimize the type and number of customizations that are implemented.It is critical to emphasize training and change management.•Effective and frequent communication keeps everyone on the same page and give the greatest chance of problems being identified early.Implications for Management
117Go-Live ReadinessAn elaborate readiness checkpoint should be in place for Go-live to make sure steps are not missed.