Test 2 - PowerPoint Study Guide

Use when issue is trivial and you can let it go for

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use when issue is trivial and you can let it go for other more pressing matters
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1/18/11 How are leaders determined? Appointed Elected Emerge
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1/18/11 Explain the Communication Competency Approach to Help group overcome obstacles Leadership occurs through communication Use competencies (task, relational & technical) to exercise leadership Consider goals & environment
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1/18/11 Explain the Situational Leadership Model Describes differences in leadership based on the amount of task direction a leader gives, the amount of relational support a leader provides, and the readiness level of group members in performing their tasks
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1/18/11 What is a transformational leader? Exceptionally, expressive person who communicates in a way which persuades, influences, and mobilizes others. S/he is a role model, sets example for group members to follow, uses rhetorical skills to build a vision, uses dramatic/inspirational messages, which inspire & motivate
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1/18/11 What levels of feedback can a group receive? Task Procedural Relational Individual Group
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1/18/11 What types of feedback can a group receive? Descriptive Evaluative Prescriptive
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1/18/11 Explain the observation and feedback process. Ask group members to write down their comments (3 things that went well, 3 that didn’t) Take turns reading perhaps on a flip chart (read positive first, then negative) Plan for improvement
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