Create SR Activity Creates an activity for a service request Create Opportunity

Create sr activity creates an activity for a service

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Create SR Activity Creates an activity for a service request. Create Opportunity Activity Creates an activity for an opportunity. Table 54. Types of Predefined Workflow Policy Program Program Type Program Description
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Using a Predefined Workflow Policy Types of Workflow Policy Programs That Are Predefined Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 383 Table 55 describes arguments and values for the Send Page workflow policy program type. Items to consider include: Workflow policies automatically determine the correctly formatted message depending on the type of pager that is used by the person who is paged. If neither of the message arguments contains a value, then Workflow Policies logs an error message and the action is not finished. You can only send a page to an employee. The pager information for an employee is stored in the Employee Administration view. The Siebel database currently does not store pager information for contacts. Values in a message that originate from the Available Substitutions field can be substituted. Configurations That Define Numeric Paging Numeric paging is inherently unreliable because of a lack of a computer protocol for sending a numeric page. If you must send a numeric page, then you can use the Pager Pin field in the employee table in order to control the delay that occurs between dialing the paging phone number and sending the numeric message. Add commas to the Pager Pin field. Each comma is roughly equal to a half second delay. Avoid using the numeric paging feature in an application that is mission critical. Workflow Policy Program That Sends an Email Message If you choose the Send Email workflow policy program in the Actions list, then the Send Message Arguments form displays along with the Recipients list. The Send Message Arguments form allows you to define an email template that is used to build the message which is sent to the recipient who is defined in the Recipients list. Table 55. Arguments and Values for the Send Page Workflow Policy Program Type Argument Description Numeric Message Template Numeric message when the pager is numeric. Alpha Message Template Text message when the pager is alphanumeric. Current is a reserved word in Siebel Workflow. Do not use this word in a message. Available Substitutions Dynamic fields that you can use in the Alpha Message Template. When the action executes, the substitution value is populated with the value from the record that meets the conditions for the workflow policy.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Using a Predefined Workflow Policy Types of Workflow Policy Programs That Are Predefined 384 Table 56 describes arguments and values for the Send Email workflow policy program type.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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