making one aware that the patient has been assigned. This will populate a task for the nursing staff to give report. Once the nursing handoff has been documented the nurse and or tech can now transport the patient to their room assigned. B2. Goal- Six-month goal - the hospital staff will be educated and trained on Bed Board Planning software. Eight-month goal - two months after training, Bed Board Planning will be fully implemented at Hospital L. The analysts will collect data on a daily basis with a crystal report that comes to administrative inbox each morning at 0501. One-year goal - data analytics will be used to determine the amount of change in length of stay comparing the baseline data. Nursing Leadership Collaboration committee will determine further suggestions for process improvement. 3 year goal - ED length of stay for admitted patients will decrease by 50%. B3. Attaining Quality Outcomes in patient care over the next 3 years. Attaining Quality Outcomes in reimbursement over the next 3 years.
HEALTHCARE BUSINESS AND FINACIAL MANAGEMENT PRINCIPLES 5 • Improved hospital-wide communication – icons and tasks help the hospital staff know where the patient is at in the admission process while allowing for real time tracking and transparency. • Interdisciplinary collaboration • Improved patient safety and satisfaction • Improved patient outcomes will improve scores for the various Medicare core measures • By improving EVS (environmental services) cleaning practices and accountability from bed assigned to cleaned will help improve times. • Extensive education for all staff allowing for focus on quality of care. • Improved patient progression throughout the organization will serve a greater patient population in the ED. • If admitted length of stay is decreasing this will allow for increased bed availability for the patients in the waiting rooms seeking evaluation. • Patients will have better healthcare outcomes and thus should have decreased readmissions rates. • Less stress of families and patients should result in improved HCAHPS scores. • Improved length of stay for admitted patients will improve the reputation within the community allowing for increased volume of the community seeking care at Hospital L to address their healthcare needs. B4. Key Points: • Decreased length of stay for admitted patients will improve the quality of care for inpatients. • Bed Board Planning, a sub-set of the EPIC EMR software, will be implemented as a collaborative tool focusing on communication to reduce the admitted length of stay for the entire organization. • Higher reimbursement and patient satisfaction will be achieved with focus to improve patient progression allowing the ED to efficiently care for the members of the community. B4A. Marketing Techniques for those Key Points ● Departmental staff meetings ● Email ● Online education portal ● Manager 1:1 meetings with staff including education key points B6. Coordinating Informational Events Assuring evidence-based information presented at the Patient Progression committee meeting that meets monthly including many disciplines throughout the organization to meet the desired goals set forth.
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- Fall '16