making one aware that the patient has been assigned. This will populate a task for the nursing
staff to give report. Once the nursing handoff has been documented the nurse and or tech can
now transport the patient to their room assigned.
B2. Goal-
Six-month goal - the hospital staff will be educated and trained on Bed Board Planning
software.
Eight-month goal - two months after training, Bed Board Planning will be fully implemented at
Hospital L. The analysts will collect data on a daily basis with a crystal report that comes to
administrative inbox each morning at 0501.
One-year goal - data analytics will be used to determine the amount of change in length of stay
comparing the baseline data. Nursing Leadership Collaboration committee will determine
further suggestions for process improvement.
3 year goal -
ED length of stay for admitted patients will decrease by 50%.
B3. Attaining Quality Outcomes in patient
care over the next 3 years.
Attaining Quality Outcomes in
reimbursement over the next 3 years.

HEALTHCARE BUSINESS AND FINACIAL MANAGEMENT PRINCIPLES
5
•
Improved hospital-wide
communication – icons and tasks
help the hospital staff know where
the patient is at in the admission
process while allowing for real
time tracking and transparency.
•
Interdisciplinary collaboration
•
Improved patient safety and
satisfaction
•
Improved patient outcomes will
improve scores for the various
Medicare core measures
•
By improving EVS (environmental
services) cleaning practices and
accountability from bed assigned to
cleaned will help improve times.
•
Extensive education for all staff
allowing for focus on quality of
care.
•
Improved patient progression
throughout the organization will serve
a greater patient population in the ED.
•
If admitted length of stay is decreasing
this will allow for increased bed
availability for the patients in the
waiting rooms seeking evaluation.
•
Patients will have better healthcare
outcomes and thus should have
decreased readmissions rates.
•
Less stress of families and patients
should result in improved HCAHPS
scores.
•
Improved length of stay for admitted
patients will improve the reputation
within the community allowing for
increased volume of the community
seeking care at Hospital L to address
their healthcare needs.
B4. Key Points:
•
Decreased length of stay for admitted patients will improve the quality of care for
inpatients.
•
Bed Board Planning, a sub-set of the EPIC EMR software, will be implemented as a
collaborative tool focusing on communication to reduce the admitted length of stay for
the entire organization.
•
Higher reimbursement and patient satisfaction will be achieved with focus to improve
patient progression allowing the ED to efficiently care for the members of the
community.
B4A. Marketing Techniques for those Key Points
●
Departmental staff meetings
●
Email
●
Online education portal
●
Manager 1:1 meetings with staff including education key points
B6. Coordinating Informational Events
Assuring evidence-based information
presented at the Patient Progression
committee meeting that meets monthly
including many disciplines throughout
the organization to meet the desired
goals set forth.


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- Fall '16