MAN4504_Ch07 Process Strategy and Sustainability Lecture Notes

Electronic check incheck out electronic keylock

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Electronic check-in/check-out, electronic key/lock system, mobile web booking Wholesale/retail trade ATM-like kiosks, point-of-sale (POS) terminals, e- commerce, electronic communication between store and supplier, bar coded data, RFID Transportation Automatic toll booths, satellite-directed navigation systems, WiFi in automobile Health care Online patient-monitoring, online medical information systems, robotic surgery Airlines Ticketless travel, scheduling, Internet purchases, boarding passes two-dimensional bar codes on smart phones Table 7.4
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Munson MAN4504: Operations and Supply Chain Management Chapter 7  – Process Strategy and Sustainability 7 - 61 Process Redesign The fundamental rethinking of business processes to bring  about dramatic improvements in performance Relies on reevaluating the purpose of the process and  questioning both the purpose and the underlying assumptions Requires reexamination of the basic process and its  objectives Focuses on activities that cross functional lines Any process is a candidate for redesign
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Munson MAN4504: Operations and Supply Chain Management Chapter 7  – Process Strategy and Sustainability 7 - 62 Sustainability Sustainability in production processes 1. Resources 2. Recycling 3. Regulations 4. Reputation
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Munson MAN4504: Operations and Supply Chain Management Chapter 7  – Process Strategy and Sustainability 7 - 63 Sustainability Resources Operations is primary user Reducing use is win-win Recycling Burn, bury, or reuse waste Recycling begins at design
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Munson MAN4504: Operations and Supply Chain Management Chapter 7  – Process Strategy and Sustainability 7 - 64 Sustainability Regulations Laws affect transportation, waste, and noise Increasing regulatory pressure Reputation Leadership may be rewarded Bad reputation can have negative  consequences
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