Which of the following statements is true about the

QUESTION 3
1. Which of the following statements is true about the difference between men and
women when it comes to emotional reactions?
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QUESTION 4
1. Positive emotions enhance problem-solving skills.
answer : True
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QUESTION 5
1. People who score ________ on emotional stability are more likely to react strongly to
________ events.
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QUESTION 6
1. When situations are overly emotionally charged and stressful, we have a natural re-
sponse to ________.
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QUESTION 7
1. Erin works at a software company, in charge of the help desk. After being yelled at by a
customer about the state of her company's software, she becomes angry, and has to
take a short break to calm down. What makes her anger an emotion, rather than a
mood?
answer : It has a contextual stimulus.
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QUESTION 8
1. Lowest negative effect is ________ in the morning and tends to ________ over the course
of the day and evening.
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QUESTION 9
1. Which of the following is a generic term that covers a broad range of feelings that peo-
ple experience?
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QUESTION 10
1. Ben is prone to experiencing emotions in a much stronger manner than most other peo-
ple. Events that don't provoke any significant emotional response in the average per-
son often send him into fits of happiness, anger, or depression. Ben has a high level
of ________.
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QUESTION 11
1. What term is used for those emotions that an organization requires workers to show
and considers appropriate in a given job?
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QUESTION 12
1. Research suggests which of the following relationships exists between the weather and
mood?
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QUESTION 13
1. Poor sleep can affect your job satisfaction and cause you to make less ethical judg-
ments.
answer :
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QUESTION 14
1. The corporate office has determined that the company vision needs to be amended.
What should corporate leaders do to increase the likelihood that employees will ac-
cept this change?
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QUESTION 15
1. Research shows surface acting is more stressful to employees than deep acting.
QUESTION 1
Which of the following personality traits indicates the degree to which a person is unemo-
tional and pragmatic and believes that ends can justify means?
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