Alternative promotional actions will be developed to address sales performance issuesDaily OperationsAn alternative daily roster will be developed in terms of address daily operations issuesCustomer ServiceA guide developed by the management team will contain information needed to deal with customer enquires Inventory and LogisticsDevelopment of a flexible relationship with the supply chain to handle large fluctuations in demandStock take SaleImplementation of a feature on the system that allows the staff to verify on real time the price history of each productEmergency & Work health and SafetyEmergency procedures all over the store, including an effective response to incidentsWaste minimisation and sustainabilityDevelopment of policy and procedures to act accordingly Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 23
T-1.8.1_v3avoiding waste and promoting sustainability Summary of your contingency plan (within 200 words): The store will rent the equipment, if necessary, the mini truck to deliver.Recruitment: A recruitment program will be established in terms of hiring staff in high seasons.Team: Training sessions will be developed to address team performance issues.Operations: An alternative daily list will be developed in terms of issues related to daily operations.Store sales: Alternative promotional actions will be developed to address sales performance issues.Customer Service: A guide developed by the management team will contain the information you need to handle customer inquiries.Inventory & Logistics: Developing a flexible supply chain relationship to deal with large fluctuations in demand.Inventory sale: Implementation of a feature in the system that allows staff to check the price history of each product in real time.Occupational health and safety: Store-wide emergency procedures, including effective incident response.Sustainability: Developing policies and procedures to act accordingly, avoiding waste and promoting sustainability1.5: Seeking specialist advice and getting approvals for resource requirements development and proposalScenario: The next step of your operational plan will be to seek specialist advice in regards to resource requirements development and proposal. You supervisor (general manager) and the resource manager are the two specialists who can provide you with feedback and advice. Using a formal email communication, you will now ask for specialist advice on your final resource requirements, finalised KPIs for store and team members, and the contingency plan.SEEKING SPECIALIST ADVICE & APPROVAL FOR RESORUCE REQUIREMNTSEmail template 25/10/2019Subject: Approval for resources requirements Dear Managers,I would like to ask you some advice on the development of the final details of my proposal. Can youall please have a look on the resource requirements, KPI’s and the contingency plan? Any issues and concerns or suggestions please let me know.Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 24
T-1.8.1_v3Best regards, Priscila BaldenADVICE AND APPROVAL FORMSuggestions and