Improve trust between management and employees Develop a culture of continuous

Improve trust between management and employees

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Improve trust between management and employees Develop a culture of continuous improvement Train managers to get a better all decisions specific objectives: Conduct employee surveys or request suggestions to improve management Conduct customer surveys and then analyze the results and make decisions to improve Create a new process to solve complaints and claims. Audience analysis Internal audience characteristics List the organisation’s internal audience and stakeholder characteristics. Distrust towards management. The staff is lack of motivation. The staff is feeling that their welfare has not been taken care of. The disconnection between other offices in the city. External audience characteristics List the organisation’s external audience and stakeholder characteristics. Customers are very excited about the restructuring of the company Customer service can be improved. Sales and deliveries must follow the new process Key message/s Outline key message/s. Motivate employees that we are all a family so that this new restructuring is successful Resolve any concerns that employees have Strategies and tactics greenwichcollege. edu.au RTO Provider 91153 - Cricos Code: 02672K
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Summarise the proposed communication package, including media channels and formats, content and structure. Outline strategies and tactics associated with the communications plan, including rationale behind media channels and formats selected. Note : you should propose to use as elements of your communication package at least one oral format such as a video, podcast or town hall meeting (including supporting scripts, meeting notes or slides) and one written format , such as an email, letter from the CEO, etc. To carry out this new change project in all branches, a group of people has been assigned to lead the change process and not be traumatic for employees, it starts with a pilot test at the official headquarters. A mass communication will be made through meetings, presentations, tutorial videos and brochures, all this material will be available on the internal work network and will be socialized with the process leaders, with this we will be able to carry out an online implementation throughout Australia without any delay. Each branch will be assigned a process leader who will accompany the store manager and all staff in the implementation to resolve any doubts or concerns that arise in this new change Action planning Outline key communication activities. Action/activity Timefram Person/s Resources, if greenwichcollege. edu.au RTO Provider 91153 - Cricos Code: 02672K
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e responsible required Arrange a meeting in a different city 1 month Tai PowerPoint Projector One on one meeting with individual staff 1 month Miu Laptop Design training programs and survey staff for feedback 1 month Wil Questionnaire Monitoring and evaluation (to be completed as preparation for Assessment Tasks 2) and 3) Briefly outline monitoring and evaluation activities: (1) periodic checking to ensure
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