Determine who may attend the meetings set time limits

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Determine who may attend the meetings Set time limits for individual meetings Set procedural rules Follow specific dos and don ts 17-17
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Strategies for Resolving Impasses Reducing tension and synchronizing de- escalation Separate the parties Manage tension Acknowledge the other s feelings: active listening Synchronize de-escalation Decide on a small concession that each side could make to signal good faith 17-18
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Strategies for Resolving Impasses Improving the accuracy of communication Role reversal Imaging: parties engage in the following activities 1. how they see themselves 2. how the other party appears to them 3. how they think the other party would describe them 4. how they think the other party sees themselves 17-19
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Strategies for Resolving Impasses Controlling the number and size of issues Fractionate the negotiation Reduce the number of parties on each side Control the number of substantive issues involved State issues in concrete terms rather than as principles Restrict the precedents involved, both procedural and substantive Search for ways to divide the big issues Depersonalize issues: Separate them from the parties advocating them 17-20
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Strategies for Resolving Impasses Establishing common ground Superordinate goals Common enemies Common expectations Manage time constraints and deadlines Reframe the parties view of each other Build trust Search for semantic resolutions Use analogical reasoning 17-21
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Strategies for Resolving Impasses Enhancing the desirability of options to the other party Give the other party a yesable proposal Ask for a different decision Sweeten the offer rather than intensifying the threat Use legitimacy or objective criteria to evaluate solutions 17-22
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